1. How do I start a search?
a. Simply click on the Search Now button and complete the brief questionnaire.

2. What can I expect?
a. As soon as you submit your search a request for a policy records search is initiated. The life insurance companies will contact you directly, by mail, and tell you whether or not they have the policy(s) you’re looking for.

3. How much does a search cost?
a. $25.00 per name. We make every attempt to keep the cost to a minimum.

4. How do I pay?
a. After submitting your search you will be linked to PayPal or Google Checkout for secure payment and can pay by debit/credit or bank account. We do not collect any personal financial, bank or credit card information. If you have payment problems you can contact PayPal at (402)935-2050

5. How long will my search take?
a. Once you start the search your request will process immediately. It usually takes 2-4 weeks for all of the insurance companies to complete a thorough record search and respond.

6.  Why do I have to give my name and address?
a. The search will look for any policies and policy benefits that you are entitled to. The results of your search will be mailed from the insurer directly to you to ensure confidentiality.

7. Is my search kept private?
a. Yes. No information from our searches is ever shared, sold or marketed to. See our Privacy Policy.

8. What if the insured may have had a different last name?
a. If the insured changed his/her last name you will need to do a separate search for each legal name.

9. How far back in time do insurance company records go?
a. Each insurance company archives their policy records, so a search can go back many decades.

10.  Wouldn’t the insurance company contact me when he/she died?
a. Unless the insurance company was told of a death they have no way of knowing when an insured dies. Also the insurance company has no contact information for beneficiaries other than their name, relationship to the insured and, in some cases, a social security number. They have no way to contact a beneficiary.

11.  If he/she died a long time ago am I still entitled to the money?
a. Yes. You are entitled to the claim amount, plus interest, starting from the date of death.

12.  If I stopped paying on my policy could it still be in effect?
a.   It’s possible that the cash value of the policy can keep a policy in effect for many years after you stop paying the premiums.

13.  Will I have to pay taxes on the money?
a. No. Death benefits are income tax free.

14.  What if there is more than one policy on him/her?
a. You will be notified of all policies found for your search.

15. How many life insurance companies are there?
a. Estimates are there are close to 2,000 life insurance companies.

16. What is the Cancellation or Reversal of Payment Policy?
a. Your search will start as soon as you submit payment. We cannot cancel a search once it has been started therefore we have a NO Cancellation and NO Reversal of Payment policy. Thank you for your understanding.

17.  What if I have a dispute with the insurer about a claim?
a. We do not handle claim disputes. We suggest you contact the professionals at The Center for Life Insurance Disputes. http://www.cflid.com

 18.  How is FindLostLifeInsurancePolicy.com different than MIB (Medical Information Bureau)?
a. An MIB search looks for medical record requests. FindLostLifeInsurancePolicy.com looks for life insurance policies. MIB searches can go back 13 years, however if medical records were not needed for the policy to be issued, or the policy is more than 13 years old, then the search will be unsuccessful. A FindLostLifeInsurancePolicy.com search goes as far back in time as the policy was issued (it can be many decades). We believe FindLostLifeInsurancePolicy.com is the most comprehensive search available.

19.  Who can I contact if I have more questions?
a. You can email us at Contact Us Call us at 888-428-4868